Support Services
Our support services are designed to help you get the most out of your website, regardless of your organization's technical capabilities. For those who choose to host and maintain their site(s) themselves, we can provide the training and technical support needed to make that happen. And, for those who seek more full-service site maintenance and support, we can provide everything you need to keep your site running at peak performance.
Training
The new Drupal 7 user interface presents perhaps the most intuitive and easy-to-use set of site and content management tools in the market today. But this improvement in usability has not advanced to the point where the need for training has been eliminated - it has only been made easier. We provide both hands-on and video tutorial training to address both immediate and ongoing training requirements. The mix of the two training methods will depend on the complexity of your website and your organization's particular training needs.
Technical Support
If you are like most people, you will have questions after your site has been up and running for a while. Regardless of the complexity of your website or the capabilities of your organization's staff, we can tailor an affordable support service plan that has us ready and responsive when you need us. In addition, we can provide support for site maintenance, software updates, site upgrades, as well as for expanding your website's traffic handling capabilities as such needs may arise.
Software as a Service (SaaS)
By taking on all the systems maintenance tasks that keep your site secure and running smoothly, our SaaS offering allows you to focus on marketing, publishing content, and managing users. With this service, we provide site hosting, database and source code backup, security, software updates, and rock-solid reliability. You may use any domain name of your choosing, and your site and content administration tools are accessible to you anywhere over the web. Our SaaS service is available for any website we develop, whether it is a pre-configured offering or a custom solution.